Save 112, SNS 24 and your local health, police, fire and civil-protection contacts.
Use 112 for an immediate emergency. Save SNS 24 for health triage, learn your municipality's civil-protection channel and check IPMA/ANEPC during heat, fire, storm or coastal-risk periods.
What to gather before you start.
- 112 and SNS 24 saved on every household phone
- Home and school address written in a form you can say clearly
- Medication, accessibility and emergency-contact information
- Municipal alert, IPMA and civil-protection sources bookmarked
What you may need to pay.
Official emergency numbers and alerts should not require a commercial subscription. Household preparation may include smoke/CO alarms, first-aid supplies, power banks and appropriate insurance.
Where to handle it.
112 routes emergencies. SNS 24 supports health triage. IPMA publishes weather and fire-danger information; ANEPC and municipalities publish civil-protection warnings and instructions.
Give each step enough time.
Prepare before high-risk seasons or severe weather. During an incident, follow current official instructions rather than circulating old maps, voice notes or social-media claims.
Problems people often run into.
Work through it in this order.
- 01Save emergency and health numbers
- 02Write a household contact plan
- 03Enable official local alerts
- 04Prepare for power, heat and evacuation needs
- 05Verify every incident update by date and place
Ask about recent local experience.
Other residents can tell you about dates, local offices and what happened in their case. Do not post identity numbers, medical records, contracts or private application correspondence.
Ask a focused questionWhen to speak to a professional.
Seek local fire-safety, medical or accessibility advice where a household member cannot evacuate independently or the property sits in a rural–forest interface.
Compare professionalsSources used for this guide.
These references show where the information came from and make it easier to review the page when a rule, fee or service changes.